Vantaggi
An amazing client list. Interesting and meaningful work. A great, constantly-evolving product that really helps people train better AI/ML systems with better data. A supportive and talented peer group who is always eager to help. Industry connections and lots of exciting partnerships on the horizon as the product expands. Access to all sorts of fun productivity tools (LLM/agents for software development, cloud compute/storage, CRM software, notetaking apps). Good pay and fully remote.
Svantaggi
It is up to you to prioritize, organize and execute your day. Work expectations are very reasonable but you do need to move deliberately and make sure to take care of critical tasks and customer needs. Workload can be spiky: some days are longer or require extra focus, other days are smoother. You may need to meet with clients in Europe (early mornings) or Asia/Pacific (late nights). Because the software is constantly evolving and customer base is broad, unseen issues can come up and you'll need to help troubleshoot them.
You have excellent resources at your disposal, so these issues are all completely manageable if you're a responsible adult and competent engineer. Mentioning it so that you know what to expect.