Stressed Out Departments in Contact Center - Recensione dipendente - Contact Center presso WECU

3,0
25 feb 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Good Benefits -Remote Option for certain departments (Not permanent) -Great Co Workers

Svantaggi

-Not enough support for General Department that constantly requires daily support from other departments in Contact Center or Flex Reps. -Not able to focus and work on your departmental tasks/projects since so much support is needed for the general queue. -Lack of communication from other departments. -Not enough after 5pm or Saturday support from other departments. -Not enough growth opportunities within dept without leaving.

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Risposta di WECU
5y
Thank you for your constructive review! We have reviewed it and will take it into consideration for future improvements. Thank you for your employment and service to our members!

Esplora altre recensioni su WECU

5,0
24 set 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They had really great benefits, the managers were super chill. I was able to make an impact in my local community by educating people or saving them money.

Svantaggi

Since they are a smaller local company the pay was not all that great.

1,0
7 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Excellent compensation for the position, outstanding medical/dental and retirement benefits

Svantaggi

Talented employees cite toxic culture in exit interviews, but HR reports this as "found something better." Naturally. Anything beats a toxic workplace. The CEO remains insulated, engaging only a small circle of senior staff. Mid-level employees who attempt to surface the reality are pushed out.

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