Easy calls but high call volume pressure - Recensione dipendente - Customer Service Representative (CSR) presso WEX

Good benefits work life balance

very good work but less ai

PTO, 401k match, remote work, the people.

Constant pressure to prove you’re using AI, do more with less culture, consistent layoffs and reorgs, poor communication, unclear direction, unrealistic goals all for a 2% raise. Zero chance for advancement.