Amazing - Recensione dipendente - Retail Assistant presso WHSmith

5,0
25 ago 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay and coworkers lol

Svantaggi

As a casual you can get no shifts sometimes

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Risposta di WHSmith
1y
Hi there, Thankyou for taking the time to leave your review. We love to hear from our current colleagues! Great to hear your positive feedback and we hope you will continue to grow and develop your career with us. The WHSmith Team

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5,0
30 ott 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Management and communication skills and training

Svantaggi

Hours no set schedule last minute changes

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Risposta di WHSmith
1y
Thank you for your review. We are glad to hear that you enjoy working for your manager and that they are effective in communicating and issuing training. As for your comments around hours, we always try to make sure that these are scheduled in plenty of time for our employees. If you have any feedback around your rota we'd love for you to feedback to us and reach out.
1,0
28 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Field teams often house resilient and loyal employees, despite the chaos in upper management.

Svantaggi

WHSmith houses a culture of pure toxicity. There is zero job security, and rather than coach or communicate clear directives and expectations, they choose to overhaul management teams in all departments. They routinely have mass layoffs in departments from field leadership to corporate office members. In the time I've been away from the company, more than 80% of upper management has been laid off and replaced from outside WHSmith. If you are considering a job with WHSmith, I implore you to run, not walk away from it. There are no positives in taking any management positions in any capacity.

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Risposta di WHSmith
11h
Thank you for taking the time to share your experience and for your many years of service with WHSmith. We're pleased to hear your recognition of the resilience, loyalty, and commitment of our field teams. Our colleagues are at the heart of our business, and we appreciate the dedication they bring every day. We're sorry to learn that your experience of our culture and leadership did not meet your expectations. We understand that periods of organisational change can be challenging, and we recognise the impact this can have on colleagues. We take feedback about communication, leadership, and workplace culture seriously, as these are areas we continually strive to strengthen. At WHSmith, we are committed to creating an environment where colleagues feel supported, valued, and able to succeed. Reviews such as yours help us reflect on where we can continue to improve, and we appreciate you taking the time to share your perspective. We wish you every success in your future career.
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