It's good company to work at. - Recensione dipendente - Tier III Technical Support Team Lead presso WOW! Internet Cable and Phone

Love the atmosphere and people

Chances for advancement are harder to come by

Work from home, medical and dental, PTO and vacation.

Small company, limited market areas, low call volume, low income, recently acquired Dec 2025. $15 per hour, non achievable sales goals, inexperienced management, bonuses removed, customer incentives removed. Most departments outsourced over seas with difficulty understanding and customer frustration. Customers get transferred 5-8 times. Too many reps for low call volume company. Low morale. Bad behavior rewarded. Unfair scheduling. Long wait times between calls.