Laid off and then removed money from my 401k - Recensione dipendente - Technical Account Specialist presso WP Engine

2,0
19 dic 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I enjoyed the role and my direct manager was great. The benefits were also quite nice, along with the PTO policy.

Svantaggi

The company was aware that my position was being made redundant for quite some time and assured me that they would be moving me to a separate role. I spent a lot of time and energy preparing for this, but when the time came, I was laid off without notice rather than given the promised transfer. A few months afterward, the company sent me an email to let me know that due to an error on their side, they would be removing money from my (fully vested) 401k. Not a good look. Having good benefits, culture, and values is completely negated if you treat your employees like disposable garbage.

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Risposta di WP Engine
2y
Thank you for sharing our feedback, as it guides our growth. We apologize for the error resulting in the reduction of your 401(k) employer match. As you know, we offer employees a dollar for dollar 4 percent 401(k) match. 401(k) plans are highly regulated with applicable IRS guidelines. Having a “qualified plan” is what allows us to make contributions with special tax treatment. WP Engine explored all avenues before processing the correction. Regrettably, we do not have the discretion to overlook excess contributions that do not adhere to the 401(k) plan documents. We wish you well in your future endeavors.

Esplora altre recensioni su WP Engine

5,0
20 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Svantaggi

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

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Risposta di WP Engine
4mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
4,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good comp plan, flexibility regarding in office expectations, good benefits

Svantaggi

Lots and lots of change that didn’t align with putting employees first. Very cliquey.

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Risposta di WP Engine
22h
Thank you for sharing your experience and perspective. We appreciate hearing both what is working well and where you believe we can do better. We're pleased to hear that you valued our compensation, benefits, flexibility, and approach to workplace expectations. We recognize that periods of significant change can be challenging. As our business continues to evolve, we strive to make decisions that position the company for long-term success while supporting our employees through transitions. We understand that change can impact morale, particularly when its purpose or benefits are not always immediately clear. We will continue working to improve our communication, transparency, and support throughout these periods. We're also sorry to hear that your experience with our culture felt cliquey. We are committed to fostering an environment where employees feel included, connected, and able to contribute fully, regardless of team, location, tenure, or role. Creating a strong sense of belonging requires ongoing attention, and feedback such as yours helps inform those efforts. Thank you again for sharing your perspective. Employee feedback plays an important role in helping us learn, grow, and create a better experience for all employees.
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