One of the best places to work - Recensione dipendente - Technical Support Level II presso WP Engine

5,0
7 mar 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fantastic staff that embody the values of the company every day. Fantastic benefits and supportive management

Svantaggi

Can be a tough job at times with some workload as an L2

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Risposta di WP Engine
2y
Thank you so much for reaching out to share your feedback! We're so glad to hear you've had such a positive experience overall, we're really proud of our culture and our Total Rewards Team works hard to ensure we're providing great benefits for our people. We're so happy hear you've felt supported by Managers, we know how important it is to have leadership who are invested in the growth and development of everyone on their team. Our Support Team is the backbone of WP Engine and we're so appreciative of the work our Techs do each and every day. If you ever have more feedback to share, positive or constructive, we encourage you to reach out to your EE Business Partner or any member of our Employee Experience Team. Thanks for being part of WP Engine, we're so glad to have you here!

Esplora altre recensioni su WP Engine

5,0
20 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Svantaggi

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

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Risposta di WP Engine
4mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
4,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good comp plan, flexibility regarding in office expectations, good benefits

Svantaggi

Lots and lots of change that didn’t align with putting employees first. Very cliquey.

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Risposta di WP Engine
1d
Thank you for sharing your experience and perspective. We appreciate hearing both what is working well and where you believe we can do better. We're pleased to hear that you valued our compensation, benefits, flexibility, and approach to workplace expectations. We recognize that periods of significant change can be challenging. As our business continues to evolve, we strive to make decisions that position the company for long-term success while supporting our employees through transitions. We understand that change can impact morale, particularly when its purpose or benefits are not always immediately clear. We will continue working to improve our communication, transparency, and support throughout these periods. We're also sorry to hear that your experience with our culture felt cliquey. We are committed to fostering an environment where employees feel included, connected, and able to contribute fully, regardless of team, location, tenure, or role. Creating a strong sense of belonging requires ongoing attention, and feedback such as yours helps inform those efforts. Thank you again for sharing your perspective. Employee feedback plays an important role in helping us learn, grow, and create a better experience for all employees.
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