Working at WSA has been a mixed experience. There are incredibly talented people here who care deeply about the work they do, and the products have real impact—which can be very motivating. That said, there are some challenges that made it difficult to thrive.
One of the hardest things has been seeing toxic behavior go unchecked. When people aren’t held accountable for poor behavior, it creates an environment where others don’t feel safe speaking up or fully contributing. Over time, this takes a toll on team morale.
Another recurring theme is that when you do a great job, the “reward” often ends up being… more work. Recognition tends to come in the form of increased responsibility without the right support or resources. It can feel exhausting, especially when priorities are constantly shifting.
There’s been a lot of change recently, and while transformation can be exciting, it’s been very unstructured. Leadership communication has been inconsistent at best, and it’s often unclear what the actual strategy is—or how our work connects to it. This lack of clarity makes it hard to stay focused or feel like you're moving in the right direction.
WSA has so much potential, and I truly hope it finds a way to better support its people. With stronger leadership, more transparency, and a culture that values well-being as much as performance, it could be a great place to work. But it’s not quite there yet.
