Vantaggi
The best part of about my time at Willis towers Watson is learning a industry that I had no experience in. The work load is heavy so it teaches you how to adapt.
Svantaggi
The culture of Willis Towers Watson "Service center " is very unprofessional. My onboarding class was lead by a woman who stated "I don't need to know your name because most of you won't be here long" . She was completely correct. They hire to fire, I came in with a class of 12 and they fired them all in a four month span. The hire for open enrollment and then once you are not needed they build a file of every error you've had to fire you. Unfortunately I was a asset, so I have kept my position. But only by a thin string. If you are a minority you will have to be twice as good as your peers. And don't you think about challenging authority because you will shamed through the whole service center. This is a environment where you have to stroke you manger or team leads ego for advancement. Your skill has very little to do with it. They all make you feel replaceable and always promoting a dirty fight between peers for advancement.