Customer Service Associate; Shift Manager - Recensione dipendente - Customer Service Associate; Shift Manager presso Wawa

5,0
20 feb 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great potential benefits, Very good health, dental, vision plan, Employee Stock Ownership Plan, 401K, and other programs and resources available to their associates. Good Core Values from corporate - they genuinely care about their employees and customers. Lots of locations throughout PA, DE, NJ and VA - and now FL. The company is growth oriented, not resistant to change and has a bright future. There are opportunities for advancement for those who work hard and generally pretty good flexibility when it comes to the hours you are available. Overall it is a great company to work for and one that I would highly recommend - especially to any young person starting out. I wish that I had started working there much earlier in my life.

Svantaggi

My personal experience is that the store General Manager is a HUGE factor on whether or not you will be happy and successful. At some stores, management seems "stable", at other stores (like mine), the management seems to turn over frequently. This can cause stress because just about the time you get a feeling for what this manager expects of you, and you have the opportunity to "prove yourself" as a hard worker and valuable member of the team, that manager is gone and you are back at square one. In addition, some managers are good and hold everyone accountable, create a positive work environment, seem to value their employees and customers and uphold corporate policies, standards and core values. Others can be horrible and do NONE of these things. These managers make you wonder how they were able to advance to that level. Since it is the manager that you happen to have at any given time who has total control over how many and what hours you get week to week as well as any advancement opportunities and even your ability to transfer to a different store, the quality of your manager will have a huge impact on the quality of your work experience! Although there is some flexibility of hours, there is also some frustration (again, depending upon how much the current manager cares about their staff), with hours/days/etc. changing from week to week. Every week you can be working different days, and even different shifts or hours per shift. Often this schedule is not posted until late Thursday or even Friday for the next week beginning Monday. This makes it difficult to plan any life outside of work, from Doctors appointments to social engagements - even holiday meals and get togethers are completely in limbo until the schedule is finally posted for the following week. Beyond scheduling, if your schedule is spread across all three shifts (1st - early morning, 2nd - afternoon/evening, and 3rd - overnight) it can be VERY difficult and create issues with your sleep schedule.

Esplora altre recensioni su Wawa

5,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay and good benefits

Svantaggi

Micromanagement and long hours always

4,0
30 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

As a supervisor you can control the work environment to the best of your ability to make the store a great place to be for customers/coworkers. Pay is at a decent starting level for the position.

Svantaggi

Basic Associates only accrue PTO creating issues with Work/Life balance unless you've made it a long time without needing to take a day. Attendance Point System is unforgiving without readily available PTO. As management differs between stores experiences may vary.

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