Looks great on a resume, but look elsewhere for a career - Recensione dipendente - Infrastructure Engineer presso Wayfair

2,0
10 apr 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Great culture. It is very friendly and we managed to keep the red tape down pretty well as we grew. In infrastructure engineering there is no room for slackers, but you will have fun at work too. That being said, Wayfair's culture is not so amazing that you won't find similar elsewhere. - Modern tech. Maybe not cutting edge, but certainly very recent. You will be bombarded with job offers from recruiters after a couple Wayfair projects under your belt. At least in Engineering. - Back bay office location is very convenient from public transit. - Steve and Niraj (the founders) are really smart and know exactly where they want to go and how to get there. Learn everything you can from them.

Svantaggi

tl;dr: don't expect to be paid what you could easily get elsewhere. All of this is from the perspective of the engineering department: The pay is laughably low compared to companies looking for similar talent. Turnover is a serious problem. Employees and lower management have brought this to upper management attention, but they have responded with "that's not going to change." This has been going on for years, and management occasionally applies band aides to keep people from leaving in droves. Here's why: The personnel strategy is to hire tons of bright kids fresh out of college for pennies, with a bare minimum of experienced folks to corral them. They sell them on the "startup experience", which Wayfair decidedly is not, and has not been for many many years. Recruiting even goes so far to up sell the "stock options", which amount to a couple grand vested over 5 years. That's right. It's about $500 per year (if that), and the recruiters make it out to be like investing in Apple in the 70's. After about two years under their belts, these kids start hearing about the career growth of their friends, and especially the pay raises. The best ones leave, and experience a 50-100% raise in their salaries. I'm not exaggerating about that. I wish I was. I have had several friends who interviewed elsewhere in order to get Wayfair to propose at least a competitive counter offer. Wayfair refused, and so they left, despite not really wanting to leave. I received a similar increase when I left. For those experienced folks, there isn't much movement in the career chain, so there really isn't anywhere to go. Most of the management is made up of folks that have been there since when Wayfair really WAS a startup. Most of the early employees who would have moved on to another opportunity have already done so, and the ones that remain have no plans to leave. The only way for the technically brilliant folks (who do exist there) to get the pay they would see elsewhere is to go into management, where they usually perform poorly. There is no viable "technical career path" like other companies. Don't be fooled by the rationalization that Boston is an expensive city to live in. It is, but you will get much better pay at other companies in Boston. Think about that when you want to rent a halfway decent apartment or maybe own a house someday.

Esplora altre recensioni su Wayfair

5,0
6 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Smart colleagues tackling interesting, business relevant problems.

Svantaggi

Long-term projects sometimes significantly modified in response to short-term business needs.

5,0
12 mag 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Wayfair is a fantastic company if you're a software engineer who's looking to keep quiet, and not speak up when management treats you like garbage. And it excels at finding leaders who are willing to go the extra mile to be untrustworthy and make you feel like your job isn't safe (and for real, it's not).

Svantaggi

Let's talk. The company has been growing like crazy, and one thing that was never thought about was "can we actually hire at a sustainable rate, and scale accordingly?" The answer was no on both counts. Software engineers at Wayfair have a history of disappearing. People who enter labs have an especially low success rate (70% make it through, and less than 50% last a whole year). It's basically their way to run people through a burnout gauntlet, and see who survives. And then you have the stories of the people who come in to work and are just asked to resign. You'll see hints of it here on Glassdoor if you dig, and it's even worse than what you read. They actually gathered all the engineers for a big meeting at the beginning of this year. And they said that they were sorry that people felt scared and were sad that people felt like management didn't care. Which is exactly how we felt. They promised that their door was open, and they were going to work hard to set things right. One person out of 500 stood up and asked a really cutting question. AND THEN THEY FIRED HIM! And there were 3 completely different official reasons given about it. It's crazy. The leaders also started up an engineering meeting to keep everyone on the same page and answer anonymous questions. One time someone asked why we couldn't get snow days off, because it was tough to shovel for 3 to 4 hours and still work an 8 hour day. So the leaders proceeded to talk down to us and reprimand us for even thinking about asking a question like this. Turnover has been high over the past year, and the best people are leaving. This worries management, but they still have no idea that the problem is actually them creating a terrible environment. So if you're a good person who cares about the person next to you and leaving things better than you found them, don't bother applying here. But if you're not, and you just want to keep your head down and not question anything, then this is the perfect place for you. And if that's what you want, Wayfair gets 5 stars. Amazing career opportunities if you want to have the same job forever. Incredible senior management that value untrustworthiness. A fantastic culture of watching people next to you disappear. It's truly a perfect company.

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Risposta di Wayfair
8y
First, I wanted to thank you for providing feedback. Second, I am very sorry to hear that your experience was far from ideal. I know it can be hard to give feedback if you feel management is the problem, but leadership would love to learn about these issues to refine the Wayfair employee experience. We do try to create an open and transparent environment; one thing we’ve started doing is department-wide anonymous surveys. This has been helpful in identifying issues where people don’t feel comfortable speaking up for whatever reason and pinpoint where any issues may exist. As you noted, the company is growing very quickly - our Engineering team alone has grown tenfold over the past five years. I won’t pretend we get it right all the time, but we do aim to scale our teams and our systems reasonably to meet the rapid growth of our business, and we rely on employee feedback to refine these processes. To that end, we’ve put a lot of time and energy into our interview process. And, we closely track our voluntary and involuntary attrition rates to make sure we are keeping high employee retention and so that we can immediately nip any potential issues in the bud. For Wayfair Labs, we’ve made huge strides since the beginning of this program, and our average success rate is now over 90%, with several classes at 100%. We also run management trainings on giving, receiving and soliciting feedback. In these trainings - and in general - we encourage respect for all teammates and partners, communication and collaboration, and we try create opportunities for people to take on new challenges. I am very excited about the work we’re doing to solve tough challenges and there’s an exciting opportunity for our employees to do big things – our goal is to build a team that feels encouraged and empowered to do so. I’m very sorry you didn’t have the experience we try to cultivate. Once again, thank you for this feedback.
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