Ran to the ground - Recensione dipendente - Associate Director presso Waystone (Ireland)

Very friendly colleagues who care about doing a good job

No process documentation; internal teams can't align; impossible to get anything done.

I suppose it is good if you are one of the overpaid Middle or Senior Management, as there is no accountability at that level. Almost fully remote could be a pro, but it is handled terribly and teams are crumbling around it - but it suits certain managers due to location.

Dublin office teams, and specifically some of the legacy Admin teams, are falling apart - massive brain drain and no real efforts to either keep people or replace them with new staff. Multiple people have left the company in tears, worn down - these are staff that could have excelled in a better environment. It is a worrying trend, but the priority appears to be to offshore work at all costs. Any former goodwill appears to be eroding fast - there was previously acknowledgement of milestones for staff, 5 years for example was seen as a big step in the company - now the senior management take no notice, people management has fallen off a cliff. Roles have 'expanded' at certain levels - as in people playing the game have got promoted while doing less work than what would have been expected when the place was run well. Managers 'promoted' into less responsibility - it really is who you know. Too many managers on 150k to 200k plus, treating it like a gravy train - no concern for anyone else or the career development of more junior staff.