- Is meaningless work. Must complete the same boring tasks day in day out.
- Constantly have eyes over your shoulder.
- Advisers can do no wrong in Novia's eyes, you constantly have to pander to their every demand even if they screw up. No support if you receive actual abuse from the advisers either as they're the paying customer.
- The system used is awful, slow and old.
- If a small mistake is made it goes on your record and affects any bonus as a result. Even if the adviser asked you.
- Spent 6-9 months being pandered by new management about career prospects, new office, better working conditions, and higher pay. This resulted in them backtracking on all that at the end of the financial year to find out no competitors were upgrading benefits so they felt no need to.
- EXTREMELY high turnover of staff, which ends up with you being burdened with higher amounts of work. Where if you make a mistake due to the increased workload you receive no sympathy.
- Very little in terms of prospects. Only given promotions depending on time of service, not work ethic or quality of work.
- Unbelievable amounts of nepotism with new management positions. It was not financially viable to give us a pay-rise but was to create several (and I mean several) new extremely highly paid management roles with their mates from other rival companies.
- HR very slow with any requests, lucky to receive a response within a fortnight.
- No benefits actually received other than the odd rugby game ticket every other month. No benefit system tracked online.
