Too much bad outweighs the benefits - Recensione dipendente - Senior Escalations Specialist presso Wells Fargo

2,0
7 apr 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They offer a lot of PTO, especially when you’ve worked there a few years as I have. They also match our 401k up to 6%, but that’s where the pros unfortunately stop.

Svantaggi

They “promote” employees to new positions with more work, but without compensation and with no explanations as to why a whole department was now doing something entirely different. They are constantly changing policies and procedures to make absolutely no sense. Many of us do not have access to portals, applications, email and other resources needed to perform our jobs. We have Absolutely no leadership or management accountability and nobody ever knows what’s going on. Everyone does their own thing, their own way and everyone sort of plays along with it. The culture there is toxic and they exploit employees, especially the Spanish speaking ones. We do more work for the same pay. The pay is also an issue. They don’t have competitive wages, or livable wages at this point and their “raises” are a joke even when you are a top performer, as I am.

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5,0
28 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I really loved it there. My salary was from PA Market but not where I was located.

Svantaggi

I felt isolated because I was remote post pandemic, if they had an office I probably would have stayed

4,0
1 dic 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Svantaggi

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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