ACR1 - Recensione dipendente - Personal Banker presso Wells Fargo

The main downside of working at Wells Fargo would have to be the incompetence of branch managers, district managers and senior management. The lack of pay is laughable, but the true problem is the way that employees are treated on a day to day basis. The only thing that management cares about is how many ACR1 your branch has for that day. The company seems to value people that game the system and put people into the wrong accounts. This leaves other bankers having to reverse fees and deal with angry customers. Branch managers are basically houndogs that come around each day asking how many "units" you're going to put on the system for that day. The company is supposed to be built on relationship building but in reality all management cares about is the quick sale. The company values 10 debit cards more than putting 4 home equities on the system. The most disgraceful thing about the company is that branch managers that sit in their office all day doing nothing except refreshing ACR1 numbers are the only ones that reap the benefits of their team member’s production. The branch managers are basically high school graduates that barely speak English that come around hourly to ask what you're going to do to put "units" on the system for that day. The incentive compensation for personal bankers and tellers isn't even worth it compared to the daily bs that they have to deal with. Wells Fargo doesn't see their people as employees or co-workers but simply as a number and how many units you're going to produce for that day.