Not what it once was - Recensione dipendente - Branch Manager presso Wells Fargo

Wells Fargo no longer thinks you need a sufficient staff to run a branch. Branches are staffed with skeleton crews and no one cares. Salaried employees are lucky to get a lunch break. When you do, you’ll be stuck not able to leave the branch in case you’re needed. You may get 15 minutes, 30 if you’re lucky. There is no longer a work life balance for employees. Imagine running a branch with 3 to 4 employees!! This is what Wells Fargo wants. Why? Because they don’t want customers coming to the branches. They want customers using ATMs and mobile banking. Employees are forced to hound customers about not coming inside the branch and using ATMs and mobile banking instead. Unless you’re bringing in lots of money or you want to borrow money, Wells Fargo wants you to bank on your own. The customer relationship is longer important. You’re there to be transactional. It’s sad this is where the bank has gone. Don’t let the shiny benefits fool you!