Cliquey - Recensione dipendente - Collections Agent presso Wescot Credit Services

1,0
28 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay OK for location, some colleagues

Svantaggi

Management. On their high horse & what they say goes. You do something wrong & you’re pulled into a meeting with multiple managers - yet when a manager belittles you infront of all your colleagues, you’re told not to mention it again. It’s a very much “if your face fits” type of environment, jobs are earmarked for the hiring managers favourite - even if they don’t perform in the best in the interview process (seen email with evidence).

Esplora altre recensioni su Wescot Credit Services

4,0
11 gen 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great support from management and team leaders

Svantaggi

Wage at the time of working there was low for what we had to do on a daily basis

2,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good salary and shift options (35, 37.5, or 40 hours). Incredibly low call volumes (Client dependant) allowing time for the heavy compliance admin. Management was understanding about lengthy call durations. Almost encouraged.

Svantaggi

Culture can be toxic, many staff members were cynical and lacked empathy. Onboarding training focused too much on classroom games rather than practical, real-world job preparation. Severe micromanagement with excessive call monitoring (occasionally 3 people listening to one call) and unrealistic expectations around customer questioning.

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