Not as great as it seems - Recensione dipendente - Operations Specialist presso Wheel

1. When I first joined Wheel they left out a part of the responsibilities of the operations team which was monitoring the marketplace after hours and on weekends for some weeks. Was not told this in my interview but was expected to work extra hours without pay. 2. There is no direction, the company feels so sales led that product cannot get out deliverables. Working on the operations team we see the wider struggles in real time but it is so hard to get product features and support behind important developments 3. This company does not stand up to clients at times, clients will ask for things more than needed and you will be expected to do the extra work even if it is not in your work stream. 4. I was one of the 30% laid off at Wheel recently, they don’t know how to value people. Most people they laid off knew the business more than anyone, they built teams, automations, and processes that never existed from the ground up and none of that work is appreciated. 5. You will be working after hours no doubt. They also changed PTO policies, you can’t work outside the country anymore, and the growth stipend has been reduced also. 6. The more work you do does not mean you will be promoted.