Best place I've ever worked - Recensione dipendente - Customer Support Representative presso Wise

5,0
18 mar 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I am constantly amazed by how nice it is to work for TransferWise. They really believe in treating their employees with respect and dignity--for instance we get 28 paid holiday days a year, and it is strongly encouraged that we take a 2 week consecutive break and also a 1 week break. They have cereal and porridge and fruit every single morning for free to eat. If you work the night shift they pay for a taxi, both ways. It's a super fast growing company, and they want you to grow alongside it. The only way you can get stuck in a role is if you don't take initiative to grow. I am really impressed with working here. Plus it is a dog friendly office, so if you get too overwhelmed there's always a sweet puppy to go snuggle for a few minutes!

Svantaggi

Open floor plan, no cubicles, so it gets quite loud when there are a lot of people on the phones. It can be quite daunting having a horizontal structure to the company-- so as a newbie it is kind of hard to know exactly what to do when, but that lack of structure is also very liberating once you get used to it. we're also open 24/7 so you do have to work nights and weekends on occasion, and the schedules change on a monthly basis which is kind of a pro and a con because if you have shifts you don't like it changes quickly but in the same vein it's hard to get a set schedule.

Esplora altre recensioni su Wise

5,0
12 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

flexible review pay lots of feedback

Svantaggi

repetitive long hours can be frustrating no sponsorship for visa

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Risposta di Wise
1mo
Thank you for taking the time to write a review. We’re pleased to hear that you appreciate the flexibility, benefits and culture. We hope you continue enjoying your experience at Wise.
3,0
25 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Mission-Driven Work: Wise’s mission of "money without borders" aligned perfectly with my personal values. I was genuinely excited to go to work every day, tackle challenges, and track our progress toward that goal. Exceptional Peer Group: The hiring bar is high; you’ll work with smart, diverse, and genuinely interesting people from all backgrounds. Cutting-Edge Product: Working on the Wise Platform is a great technical experience. As an Implementation Manager, you get excellent visibility and access to the Product and Engineering teams. Top-Tier Documentation: Internal enablement and documentation are highly organized, making it easy to self-serve and find answers quickly.

Svantaggi

Lack of Transparency in Management: I received no negative feedback during my probation period, only to be placed on a PIP two weeks after it ended. The feedback loop is non-existent; instead of real-time coaching, minor oversights are "saved up" to justify disciplinary action. Poor Feedback Quality: The PIP I received felt AI-generated, filled with corporate jargon and lacking substantive examples of performance failure. It felt like a formality rather than a genuine attempt at development. Toxic Management Culture: There is a palpable sense of micromanagement and "back-stabbing" within certain leadership circles. The environment shifted from collaborative to manipulative, with a noticeable lack of directness and honesty. Growth Hurdles: The Sales team appears to be struggling to close deals, which impacts the overall momentum of the department.

8
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Risposta di Wise
1mo
Thank you for taking the time to write a review. You raised a number of concerns and I hope you were able to discuss these before you left. If you’d be comfortable to share more details, we’d really appreciate it. Please drop us an email at employerbrand@wise.com.
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