Better than I could've ever imagined - Recensione dipendente - Customer Support Associate presso Wise

5,0
7 ott 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

For me the best two things have to be the opportunity to evolve and work with other teams in TW, this environment is so supportive of growth! The second best thing is how friendly, helpful and supportive everyone is towards each other, not to mention - what an awesome bunch of people :) But I also need to mention the free beverages, exellent coffee, free team events (pottery, yoga

Svantaggi

Too much fun in the office! And Juan's dog always looks at me with puppy eyes when I take out my food :) I also hate the massage chairs. Horrible, just horrible.

Esplora altre recensioni su Wise

5,0
12 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

flexible review pay lots of feedback

Svantaggi

repetitive long hours can be frustrating no sponsorship for visa

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Risposta di Wise
1mo
Thank you for taking the time to write a review. We’re pleased to hear that you appreciate the flexibility, benefits and culture. We hope you continue enjoying your experience at Wise.
3,0
25 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Mission-Driven Work: Wise’s mission of "money without borders" aligned perfectly with my personal values. I was genuinely excited to go to work every day, tackle challenges, and track our progress toward that goal. Exceptional Peer Group: The hiring bar is high; you’ll work with smart, diverse, and genuinely interesting people from all backgrounds. Cutting-Edge Product: Working on the Wise Platform is a great technical experience. As an Implementation Manager, you get excellent visibility and access to the Product and Engineering teams. Top-Tier Documentation: Internal enablement and documentation are highly organized, making it easy to self-serve and find answers quickly.

Svantaggi

Lack of Transparency in Management: I received no negative feedback during my probation period, only to be placed on a PIP two weeks after it ended. The feedback loop is non-existent; instead of real-time coaching, minor oversights are "saved up" to justify disciplinary action. Poor Feedback Quality: The PIP I received felt AI-generated, filled with corporate jargon and lacking substantive examples of performance failure. It felt like a formality rather than a genuine attempt at development. Toxic Management Culture: There is a palpable sense of micromanagement and "back-stabbing" within certain leadership circles. The environment shifted from collaborative to manipulative, with a noticeable lack of directness and honesty. Growth Hurdles: The Sales team appears to be struggling to close deals, which impacts the overall momentum of the department.

8
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Risposta di Wise
1mo
Thank you for taking the time to write a review. You raised a number of concerns and I hope you were able to discuss these before you left. If you’d be comfortable to share more details, we’d really appreciate it. Please drop us an email at employerbrand@wise.com.
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