Vantaggi
Product idea is good but you will need time to understand the business of partnerships.
Svantaggi
Lie and Hire - They need support agents but when people get hired they lie and cheat to them by saying they are consultants. Biasness in teams - Services team is made up of group of 5-6 friends having worked together for 8-10+ years. They are specific to one state of India and like to hire people from the same state. Zero diversity. No process defined - They run the services team with no proper structure. Everything is reactive in nature. No documents. Don't set right expectations with the customers. No support - People don't like to share information or help or support you. The expectation is to "go figure" on your own with zero guidance. Bad leadership - There is no feedback given to you directly, it all comes down from your manager when you schedule a 1 on 1 with them, yes you heard it right. No feedbacks, only negatives are shared with you even when you have done good work. Unethical - Zero work life balance - The expectation is to work more than 11-12 hours a day in the name of work from home.