Could be more communication - Recensione dipendente - Customer Service Representative presso Workhuman

2,0
18 mar 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Getting awards from colleagues and being recognised for work well done.

Svantaggi

Not very human, management only reach out to evaluate your work. Called feedback but it is negative. Maybe talk to your team in video link once a month. High staff turn over.

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Risposta di Workhuman
3y
Thanks for taking the time to share your opinion. We will take your feedback on board and discuss with the relevant leaders. If you would like to come and share more specifics with me in confidence, in person, I am always available. That's the best way to try to make positive changes in the areas you feel strongly about.

Esplora altre recensioni su Workhuman

5,0
6 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexibility Good pay and benefits On a good path for the future

Svantaggi

Main offices in Ireland and Framingham can be hard for communications, but we make it work.

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Risposta di Workhuman
4mo
Thanks for sharing your feedback and we're glad your working experience is a positive one.
2,0
9 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good coworker relationships Flexible schedule Some of the tech industry standard 'perks'

Svantaggi

Burn out Constant pressure to increase profits Ineffective leadership Points recieved is considered part of your overall salary

7
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Risposta di Workhuman
2w
Thank you for sharing your feedback and for recognizing the strong relationships, flexibility, and benefits that many employees value at Workhuman. We recognize that customer-facing roles can be fast-paced and that experiences can vary across teams. As our business continues to mature, we're investing in stronger planning, clearer prioritization, and more effective ways of working across the organization. We'd also note that while recognition awards are an important part of our Total Rewards philosophy and are reflected in employees' Total Rewards statements, they are separate from base salary and bonus compensation. Recognition is first and foremost about celebrating meaningful contributions and impact, while also providing employees with tangible rewards for the great work they do. We know there is always more to do, and we remain committed to listening, learning, and improving the employee experience as we continue to grow. Thank you for taking the time to share your perspective.
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