The list is too long, but let me start;
1. If you need to get a hold of management, it will NEVER happen. I was on their Sabre program and my contract was terminated and they could not provide me a reason why.
2. While I was actively serving the program, I had reached out to management (MULTIPLE MANAGERS) on multiple occasions via Vyne, Email, IM, and AIM. Of course, no response was given.
3. I had let them know three times that I was to be invoice for Agent Education because I had been on the phone for more than 50 talk hours; each time it went ignored by all of the managers.
4. You will spend countless hours doing "client required" homework and tests. However, the client does not require any of this and it is complete made up by "Education" specialist who sound TERRIBLE on the phone. They also, do and say things on the phones that they tell us NOT to do.
5. After you complete all these "client required" homework sessions, they will let you work and make money for them. But the first moment you ask about being invoice for your agent education you will be terminated in the most unprofessional manner.
