11 gen 2013
Risposta di World Gym
10yThank you for taking the time to review our company. We would like to clear up the confusion you had on our pay structure for membership consultants. We do not operate on a system where an employee is hourly one pay period and salary the next. Our pay structure for membership consultants is a non-refundable Draw against Commission, which is thoroughly explained to each membership consultant when they are hired. A draw against commission with a non-refundable draw pay structure is actually more beneficial to the sales person, than it is to the company. This type of pay structure allows the membership consultant to earn more money by exceeding his/her sales goal. We allow each of our membership consultants to generate his/her own leads which in turn generates more sales to help him/her not only meet the goal, but to exceed it without a cap. However, this DOES require the membership consultant to put in effort to obtain leads and close deals. The membership consultant cannot sit back and wait on walk-ins only to hit his/her sales goal. With that being said, on a draw against commission pay structure the company understands and provides a ramp up period for the membership consultant so we pay a higher commission plus bonus versus a base plus commission and that continues when the sales quota is met. Also, unlike most companies who have a refundable draw we do not deduct from commissions when the membership consultant hits or exceeds his/her sales goal. Therefore, we believe that our pay structure is not designed to make the company huge profits, but is designed to benefit a hard working (but not above 40 hours per week) membership consultant. And finally, our club is far from overcrowded. We often have potential members join for the sheer fact that they are actually able to get on the equipment unlike other clubs in the area. We do find it unfortunate that your experience here has led you to create a very misleading review of our company. We strive to create a work environment that is fun, enjoyable and lucrative for our staff.