Vantaggi
- Amazing Products - The workers move the needle - A perfect example of how not to act in leadership
Svantaggi
- Leadership protects itself, even when serious issues such as sexual harassment, discrimination, and retaliation are reported. HR operates to shield executives, not employees. - The company shifted from having no processes to drowning in unnecessary bureaucracy. Decisions are slow, inconsistent, and often political. - The independent installer network was once the foundation of the business but has now been neglected. Leadership will sacrifice long-term partners and even their own if it means securing an OEM or dealership deal. - Product quality has declined. What was once a differentiated offering is now treated like a generic commodity with little competitive edge. - Customer service has deteriorated and feels increasingly transactional. Smaller accounts are given little attention while larger accounts dominate leadership’s focus.