Stay away from this company - Recensione dipendente - Software Engineer presso Xceptor

1,0
17 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Standard office amenities (coffee, refreshments, etc.) are provided. Some teams are made up of capable and hardworking individuals despite broader challenges.

Svantaggi

The culture can feel consistently high-pressure and, at times, unsustainable, which may impact wellbeing over time. Leadership often operates reactively and in the short term, with teams spending significant time firefighting rather than delivering long-term value. There is a recurring gap between planning and execution, with shifting priorities and missed expectations. Organisational changes and restructuring can create ongoing uncertainty and affect morale. The company has faced challenges in consistently meeting targets, leading to increased pressure and instability. Employee turnover is high, particularly among experienced staff, with many moving to more stable environments. Support structures, such as HR, may not always provide the support employees expect in difficult situations. Overall, this may not be the right environment for those seeking stability, strong leadership, and a supportive culture.

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Risposta di Xceptor
2mo
Thank you for taking the time to share your thoughts, and for your contributions over the past five years. We’re sorry to hear that your recent experience has left you feeling this way. Feedback from all colleagues matters, and we want to make sure you can discuss any concerns directly with us. If you feel comfortable, please reach out to any member of the ELT, or alternatively the People & Culture team, so we can listen and try to understand your perspective. Over the past few years, it’s no secret that we’ve gone through significant positive change as we’ve matured as a business. We now have a clearer long term strategy and a stronger sense of direction, and we’re working hard to create an environment that we’re all proud to be part of. Recent investments - such as the improvements to our Guildford office and expanding product and technology teams from both a resource and tooling perspective - are part of that ongoing effort to ensure our teams feel supported and valued. We also recognise that our industry is evolving rapidly, particularly with the opportunities AI is creating across both our software and our development processes. We’re moving at pace to embrace these opportunities, and we’re focused on building a culture where people who are energised by innovation and fast moving environments can thrive and help shape what comes next. We hope you’ll consider speaking with us directly. Open conversations help us continue to improve, support our people, and build the kind of company we all want to be part of.

Esplora altre recensioni su Xceptor

5,0
9 feb 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The market has an obvious need for the product The product is mature with a committed team enhancing it The general team overall is supportive Management allows your to operate autonomously - they trust you to get the job done Everyone is very professional and courteous You can tell the company focuses on hiring A players

Svantaggi

The company is coming out of a turnaround so many people are new As with any small and evolving company - there are growing pains. Make sure you like autonomy and can build your own success

2
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Risposta di Xceptor
3mo
Thank you for taking the time to share a review. We're pleased to hear that you see the clear market need for our product and value the maturity of the platform and the commitment of the team behind it. It’s great to know that you’ve experienced support from colleagues and appreciated the autonomy, professionalism, and high standards we aim for when building our teams. You’ve also highlighted an important part of our journey. As we continue to emerge from a period of transformation, we recognize that many people are new and the organisation is still evolving. With that does come some growing pains, but it also brings fresh energy, new ideas, and significant opportunities for individuals who enjoy autonomy and are motivated to shape their own success. Thank you for your balanced and constructive feedback. Thank you again for being part of our journey and for helping future candidates understand what it’s like to work here.
4,0
28 gen 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Hybrid working schedule available Teams are friendly and hard working Clear path for professional growth worked towards all year, not just discussed during review season. Building process and procedures from the ground up (also a con sometimes) In process of building internal systems and tools to support growth (also a con sometimes) Compensation is market competitive / average 401k options and match percentage Small internal teams Open to solutions / changes

Svantaggi

Growing pains Undefined processes and procedures when working cross-functionally with internal teams In process of building internal systems and tools to support growth Lack of internal resources to support growth Subpar benefits/packages for US employees Small teams = heavy workloads / long hours

1
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Risposta di Xceptor
4mo
Thank you for taking the time to share such thoughtful and balanced feedback. We really appreciate your recognition of our collaborative culture, hybrid working approach, and the focus we place on continuous professional growth—not just during review cycles. It’s great to hear that our teams’ openness to new ideas, solutions, and cross-functional collaboration is resonating. We’re also glad you highlighted the opportunity to help build processes and systems from the ground up. While this can certainly present challenges at times, it’s an important part of supporting our long-term growth and creating scalable, sustainable ways of working. We acknowledge the growing pains that come with scaling—particularly around evolving processes, workloads within small teams, and the need for additional internal resources. These are areas we’re actively working on, including continued investment in systems, tools, and support structures to better enable our teams as we grow. Your suggestion around expanding junior support roles is especially valuable and aligns with ongoing conversations about capacity, development, and burnout prevention. Thank you as well for your advice to management. Maintaining our #OneTeam mindset and strong cross-functional alignment remains a priority, and feedback like this reinforces the importance of that focus. We appreciate your honesty and engagement, and we’re grateful for everyone who contributes their voice to helping us improve and grow together. Thank you for your commitment to Xceptor!
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