Once upon a time... - Recensione dipendente - Dipendente anonimo presso Xerox

No pay raises over 2% and no cost of living adjustment since 1997. Oh, the 2% pay raise is for exceptional performers. Managers have no clue regarding what's going on as they're burdened with data analysis and statistics. Many managers are very, very unqualified. Often, overwhelming work load. Terrible recognition program for performance. (almost insulting) Outsource critical parts ordering process to overseas. Customer support is outsourced and drives customers crazy. They don't pay attention to internal surveys. Poor mandatory holiday and weekend work compensation.