HCL the downfall of the company and customer service - Recensione dipendente - Sales Associate presso Xerox

2,0
30 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

great local management and the local Virginia based team was great but everything at a corporate level was a disaster HCL is the worst company to work with in customer service

Svantaggi

HCL the downfall of the company I had cases of 18 emails to get customer complaints resolved it is hard to get a person to understand the issue when their englis and US Dollar understanding is so poor

Esplora altre recensioni su Xerox

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good job for entry level customer service and easy to climb corperate ladder.

Svantaggi

Managment team is difficult to work with

2,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Big company with solid benefits

Svantaggi

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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