Terrible Company. Do not use Yodel. I am told to lie to customers!!! - Recensione dipendente - Service Centre Manager presso Yodel by InPost

1,0
5 apr 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Absolutely nothing I can say. I am ashamed to work for this company. We lie and cheat our way through everyday. We are told to state that deliveries have been attempted when we know this to be a complete fabrication. We leave packages in vulnerable places just to speed up the load. Appalling practices and we need closing down

Svantaggi

Everything listed above and more. Yodel is a disgrace just look at our costumer service reviews on line. nearly 90% rated us just one star

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Risposta di Yodel by InPost
9y
Good Morning, Thank you for taking the time to review your experiences. Whilst we appreciate you providing feedback, we do not feel that this is reflective of Yodel's customer service values. Yodel is committed to providing the best possible service to our customers and we believe that this is an isolated incident. We will take your feedback on-board and investigate this matter further. Many Thanks, Yodel

Esplora altre recensioni su Yodel by InPost

5,0
4 mag 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The Flexibility is a big plus.

Svantaggi

Growth. Growing pains, but it always ends positive.

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Risposta di Yodel by InPost
5y
Thank you for taking the time out to leave a review. We can most certainly agree that we are in a time of positive growth here at Yodel. Exciting times! We really appreciate your feedback and will ensure this is fed back to the wider Yodel team. Thanks again, Team Yodel
4,0
21 dic 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lots of cool perks, like free food and back massages, and good training.

Svantaggi

All sales jobs are tough this is no exception, you have to get used to people freaking out on the phone at you. That's actually par for the course of course.

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Risposta di Yodel by InPost
1y
Thank you for your feedback! We're glad to hear you enjoyed the perks and training during your time at Yodel. We really appreciate your feedback and will ensure this is fed back to the wider Yodel team. Thanks again, Team Yodel
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