Vantaggi
-- chill (literally)
-- clear expectations
-- straight-forward duties
-- good entry-level food industry gig
-- you'll never get sick of the froyo (ALL THE FREE SAMPLES YOU WANT)
-- at least at my location, they actually cared about and helped out our immigrant coworkers!!! that was GREAT.
Svantaggi
-- no cash tips (shortly after I started, they took away cash tips and instead gave us a Yogurtland giftcard with a quarter on it for every hour we worked......................................... yup)
-- for doing such a great job, my manager "pulled some strings" and got me a 10 cent raise........................................ yup.
-- no upward mobility, unless your ultimate goal is to take on the added responsibility of a shiftlead for 50 cents more an hour.
-- customers are nasty. people are nasty.
-- some upper management was shady.... likely region specific, but our district people did not keep their "indiscretions" sufficiently on the DL.