The WORST company I've ever worked for. If it wasn't so damaging to employees' mental health it would be funny - Recensione dipendente - Finance presso Zepz

1,0
22 set 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Two weeks notice period meaning I could get out quick before my mental health was past recovery.

Svantaggi

Currently, 95% is cons. (The remaining 5% of pros being other long suffering colleagues). I joined Sendwave. Sendwave was hard work, some long hours, but the culture and support was phenomenal- we all pulled together and it made the work rewarding. Enter Zepz and it became the biggest mess (I wasn't allowed to my original phrase) ever. The senior management are ridiculously inexperienced, incompetent, lack foresight and soft skills. They are literally out for themselves just going on constant retreats to "spark" while lower levels have their retreats removed and benefits cut. Restructures happened, twice, and the same mistakes were repeated and, I don't know how they managed this, but they outdid their first completely shambolic restructure with a second, even more disastrous one. Cut the already lean and struggling finance team by about a quarter across two brands, and the best bit? Expected those that were left to just pick up the pieces, with some people covering 2+ jobs and working 70 hour weeks, working weekends, cancelling leave etc. All this with no plan on how to maintain output or how the staff left behind would cope. Nothing. Not an ounce of support. I have never EVER seen anything this bad in 15 years of working, including in start ups. The regard for their employees is simply nonexistent. Basically we slog our guts out for SLT to reap rewards but they will say we all do it for the mission. And if you need help? Your colleagues will try their best (remember they are struggling and almost burnt out too) but many of the directors will expect you to just get on with it, it's your job, not theirs. Staff are expected to work all the hours god sends just for the proverbial pat on the back. The ones that don't know better yet lap up this "recognition" over Slack but eventually will just burn out and leave or be discarded because we are all basically expendable to them. So if you value your mental health and self esteem just keep well away from this place. Oh yes, and speaking of recognition: a whole new structure for role levels was rolled out and a new way of reviews/appraisals was fanfared. I put a lot of effort into my own self review and my manager had suggested I was due a promotion. He was then let go and I was never forwarded my appraisal or had mine commented on, nor was I ever given an actual new role when I was "moved" into the merged finance team, despite asking and patiently waiting for 6 weeks. So my 18 months of hard work to try and make it to senior manager level was all for absolutely nothing and my effort and worth not acknowledged. Again, this is the true way that SLT deal with people. There is actually more to comment on with how shoddily people had been treated, including retention bonuses, pay and equality but I have depressed myself too much recounting what happened to want to type anymore and I think the above speaks for itself anyway. It's taken me weeks to recover after leaving this place, I'll say no more.

Esplora altre recensioni su Zepz

5,0
16 feb 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Zepz is a mission-driven company with an engaging, dynamic workplace. There is a strong focus on speed and innovation, using modern technology to stay agile and quickly deliver competitive products. The fast pace suits people who thrive in a constantly changing environment. The company expects high performance but trusts employees with ownership to drive meaningful results. Executive leadership has successfully guided the company through some challenging times, making necessary decisions to focus on providing the best products for customers.

Svantaggi

While a remote-first culture offers flexibility and autonomy, the distributed nature of the teams can sometimes lead to challenges in real-time collaboration, requiring a strong emphasis on proactive, asynchronous communication and organization.

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Risposta di Zepz
3mo
Thanks for taking the time to leave a review, it's great to hear your feedback.
4,0
13 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Zepz is an environment where you are given the stage to drive meaningful, global impact if you have the grit to own it. My own journey here has been one of constant evolution spanning multiple roles within the People Team. During my tenure, the culture has matured significantly, moving from a "merger" phase into a unified, high-performing fintech with clear "Next-Gen Commitments": Outcomes, Velocity, and Integrity. Zepz is unapologetically high-performing, and for those who are curious, resilient, and cognitively agile, the professional fulfillment is immense. Pros: - Mission with Heart: Everything we build is centered on empowering cross-border communities and celebrating the impact migrants have on global prosperity. - Growth & Discovery: It’s an "adventure" environment where you can sharpen your skills on big, "sticky" problems that actually transform the working environment. - Performance Pays: There is a real commitment to ensuring that getting performance right pays dividends for our people, with a rewards strategy that differentiates impact. - Remote-First Flexibility: We focus on objectives and outcomes rather than desk time. But, expect to be held accountable for your outcomes, or lack thereof.

Svantaggi

Cons / Reality Check: Not for Everyone: If you prefer a slow pace or highly prescriptive roles, you will struggle. Self-motivation and a "bias to action" are non-negotiable. Velocity is High: The pace is relentless. The ability to self manage and maintain a high level of personal accountability is an absolute requirement. Constant Evolution: You have to be comfortable with change and ambiguity. Expect to routinely operate with less than ideal information and/or time.

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Risposta di Zepz
3mo
Thank you for sharing such a detailed and inspiring review of your journey at Zepz. We are delighted to hear that you have experienced an environment where you are given the stage to drive meaningful, global impact and that your own tenure, particularly within the People Team, has been one of constant evolution spanning multiple roles. This level of personal and professional growth is exactly what we strive to offer our talent. We appreciate your recognition of our cultural maturation from a "merger" phase into a unified, high-performing fintech anchored by our clear "Next-Gen Commitments": Outcomes, Velocity, and Integrity. We are, as you noted, unapologetically high-performing, and it is incredibly rewarding to know that those who are curious, resilient, and cognitively agile find the professional fulfillment here to be immense. Thank you for your dedication and for encapsulating what makes Zepz such a unique and rewarding place to work. We wish you continued success in your evolving career here.
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