Tread lightly - Recensione dipendente - Customer Support presso Zillow

3,0
27 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay was good starting out

Svantaggi

If their internal processing systems are having issues and you're having difficulties stay in connected, they will turn it around on you and claim that it's phone call avoidance

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Risposta di Zillow
4mo
Thank you for taking the time to share your experience. We appreciate you calling out both what worked for you and where things became challenging. Reliable tools and clear processes are critical, and feedback like this helps us 'Turn On the Lights' around where systems and communication can break down. We appreciate you sharing your perspective and taking the time to offer suggestions.

Esplora altre recensioni su Zillow

5,0
2 mag 2026
Stagista anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very collaborative team, encouraging team members and managers. Great experience overall.

Svantaggi

Because most people work remote, sometimes it can be hard to meet immediately to chat.

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Risposta di Zillow
2w
Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
3,0
8 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You can make good money here.

Svantaggi

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Risposta di Zillow
2w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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