Turnover rate for sales is around 70% (no, seriously) - Recensione dipendente - Sales Executive presso Zillow

2,0
1 lug 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Free lunch on Fridays, great benefits, gym reimbursement, free snacks.

Svantaggi

I stayed around 6 months. At first, everything was great; they do the old smoke and mirrors trick- free lunch! gym reimbursement! tons of $$ if you hit quota! But the reality is: everyone is extremely stressed about hitting quota and it creates a negative office environment. The well is very poisoned here. I felt like after a month of training and traveling to Seattle, the smoke screen was gone and I realized I had made a mistake accepting an offer. You basically have to hit quota 3 times or you're gone. The quota is pretty high at $8,000 and you're selling to real estate agents that either hate Zillow and have burned by the product before or don't have the money to buy it. A lot of people I know are "on plan" meaning they have to hit 3 months in a row or they're gone, and only 2 out of the 7 people I trained with are still employed here (by choice or not). I personally left because the stress and lack of job security wasn't worth it. None of the managers came and said goodbye to me when I put in my two weeks (which, they tell you to wrap it up within 10-15 min of giving notice, but at least they pay you for the two weeks), which is whatever, but just contributes to the "you are extremely replaceable and ultimately don't matter here" sales culture. I could probably go on, but if you're on the fence about applying...don't. It's monotonous, some managers can be micromanagers, and it just really sucked to work here. Although I took a pay cut at my new job, I feel so much happier and less stressed.

avatar
Risposta di Zillow
6y
I appreciate you taking time to review our company and team. I’m glad to hear you enjoyed the benefits and perks here at Zillow Group. It’s unfortunate that you did not enjoy your time as an employee. As you know, Zillow Group is a fast-paced and rapidly growing company. We raise our bar every year with our performance and expectations of ourselves and our sales teams. The numbers you outline in your review detailing a 70% turnover rate is not accurate for our sales team. I take your feedback and concerns seriously and am happy to hop on a call 949-398-1610 or feel free to email me at brandoni@zillowgroup.com if you want to discuss any other challenges or ideas you may have regarding our company or team. We are always open to feedback from current and past employees. I wish you the best of luck in your current opportunity. Brandon Inouye - Senior Director of Sales

Esplora altre recensioni su Zillow

5,0
2 mag 2026
Stagista anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very collaborative team, encouraging team members and managers. Great experience overall.

Svantaggi

Because most people work remote, sometimes it can be hard to meet immediately to chat.

avatar
Risposta di Zillow
2w
Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
3,0
8 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You can make good money here.

Svantaggi

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
avatar
Risposta di Zillow
2w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
Vedi recensioni per: Utile|Valutazione|Data|Tutto