call center job - Recensione dipendente - Customer Service Representative presso Zillow

4,0
1 ago 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits, really nice coworkers & managers, candy wall!

Svantaggi

It's hard to move up from this position. They want you to stay in customer service for a long time before they allow you to even apply for something else. So if growth is what you're looking for, maybe look at some other positions. The company is great overall though.

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Risposta di Zillow
5y
If you are looking to grow into a new opportunity, I encourage you to speak with your manager or our internal mobility team and begin to explore your next chapter here at Zillow. The Internal Mobility team is made up a recruiters dedicated specifically to helping our employees identify new roles, opportunities and even point you in the right direction if there are skills or additional development needed. Reach out. They are here to help. - VP, Recruiting

Esplora altre recensioni su Zillow

5,0
13 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work for

Svantaggi

Long hours with low pay

1
3,0
8 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You can make good money here.

Svantaggi

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Risposta di Zillow
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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