Work to live, don't live to work - Recensione dipendente - Inside Sales Consultant presso Zillow

3,0
16 ott 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You CAN make 100k first year The product you are selling CAN change lives and work for your clients Upper management (executives) seem to care about the employees - local management does not This is a great first job in sales (they will hire anybody) - if you can succeed at Zillow, you can succeed anywhere You will build relationships with outstanding people all across the country If you are one of the few, you will be fast tracked out of inside sales (12 -18 months)

Svantaggi

LOUD - you will have people screaming, cheering, clapping, noise makers, loud music, etc ALL DAY EVERYDAY Its a non stop pep rally and the farthest thing from a professional sales environment you will ever see. Revolving door - 90% turnover - don't believe otherwise 35k base salary Long hours - expect 10-12 hours a day to succeed for your first year - sometimes more Job outlook - This job never gets easier, don't believe the hype. You will make even more calls tomorrow than you did today. There are 200+ sales reps calling the same zip codes, talking to the same agents, about the same product day after day. Call time - you are REQUIRED to TALK 210 minutes everyday (no, the phone ringing doesn't count towards it) You will be expected to hit this number every day. Skip lunch, come in early, and stay late but for gods sake don't miss call time. (this correlates greatly to the 90% turnover). You will be told to stand up constantly. Some managers will even take your chair away from you. You will be discouraged from ever taking time off. Management pretends they need advance notice to take your PTO. They will railroad you if you are sick and expect that you work anyway. You will sell terrible advertising packages because you have a quota to hit. You know its not worth what it costs but you'll sell it anyway. (This is a flaw because the product can work well when sold correctly)

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Risposta di Zillow
11y
My name is Doug Slotkin and I run the Inside Sales group at Zillow - thanks for taking the time to pass along your feedback - I'd like to address your comments: • You're absolutely right in that people can and do earn $100K in their first year of selling. For many people this is a great first sales job but we also have top professionals with 5, 10 and 20 years of sales experience, who've grown, thrived and built amazing books of business at Zillow. • I believe that if you polled our sales people, they would say that all of our managers care deeply about the success of our people (Not just upper management) • The sales floor does get loud, mostly from our people pitching, closing and celebrating their teammates success. • While we don't publish our turnover rate, it is far less than 90% - we're always working to improve the success rate of sales people but the fact is that this position is challenging and not right for some people - we hire a lot of folks who are new to sales and sometimes, we come to realize that the role isn't a good fit. • Talk to anyone who's been at Zillow for 6 months + and they will tell you the job does get easier because your current clients see success and buy more once they've seen ROI. In my experience, Zillow is right at the top in terms of client success and therefore a big chunk of our business comes from current clients who buy more from us. • The requirement is 3.5 hours on the phone in an eight hour day - we believe this is a reasonable standard and the reason it exists is because we know that in order to be successful in the role, you need to build a pipeline that's sustainable. • No manager prevents his or her people from taking lunch, makes you work when you're sick or requires that people work 10-12 hour days - please let me know directly if you're experiencing otherwise. • We provide extensive training on how to sell the right way - by setting expectations such that Zillow is in position to over-deliver. I understand from your comments that you believe we can do things better and I am very willing to discuss specifics with you on how we can improve. Doug Slotkin Dougs@zillow.com

Esplora altre recensioni su Zillow

5,0
13 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work for

Svantaggi

Long hours with low pay

1
2,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Svantaggi

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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