Closing Services overloaded and overworked - Recensione dipendente - Senior ESCROW OFFICER presso Zillow

2,0
22 set 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working remotely sure beats commuting in traffic.

Svantaggi

It’s a sweat shop. The workload is over twice that presented upon hiring and is quickly increasing to three times the workload. 10-14 days are becoming the normal. Good benefits and anemic commission structure are not enough to make up for the pay cut I took to get this so called “work life balance”. There is little to no support.

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Risposta di Zillow
4y
This is Jim Weld, VP Title and Escrow. Thanks for your feedback. We acknowledge that the business is experiencing exponential growth and at times, we have had more volume than we can process. We are currently addressing the issues. We are so committed to fixing the problem that we discussed this in our all-hands meeting recently. We will continue to communicate our plans, status, and progress. If you would like to take this discussion further please reach out to me. Thank you.

Esplora altre recensioni su Zillow

5,0
13 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work for

Svantaggi

Long hours with low pay

1
2,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Svantaggi

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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