Great People, Horrible Stress and Management - Recensione dipendente - Customer Support Specialist presso ZoomInfo

1,0
9 set 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- The people I worked directly with are all awesome people. The front line employees are the best people at the company. - When at the office, free snacks and nice common area. - Good Benefits package

Svantaggi

- Stress is the Culture. - Work/Life balance is an issue. My physical and mental health suffered every day. - Upper management is very “My way, or the highway.” - Communication between departments is strained at best, and non-existent at worst. - Day-to-day guidelines and processes change on a weekly, and sometimes daily basis. - Some departments have been understaffed and overworked for months. - Constantly moving goalposts on when it comes to what the job requirements and responsibilities are. - All about hitting a designated number (cases, sales, etc), and you as an employee are just a number. - While the PTO is generous, we were caught in the Catch 22 of choosing between not taking time off in order to be there for our team and deal with the workload, or taking time off and watch our team get slammed due to understaffing. If 1 person took a day off, a normal day became a busy day. If 2 people took a day off, a busy day became a Hell day. - There are some morality questions when it comes to collecting personal information on people, and then selling the info to companies, sometimes without the person’s knowledge.

avatar
Risposta di ZoomInfo
5y
Thank you for your time spent at Zoominfo. As an organization, we thrive on feedback and do take this to heart in all the programs and initiatives that get implemented with the employee voice at the heart of it all. If you have more suggestions that you'd like to share feel free to reach out to us at employee.experience.com

Esplora altre recensioni su ZoomInfo

5,0
21 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Svantaggi

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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Risposta di ZoomInfo
2d
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
2,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Challenging work environment, made me a better sales person

Svantaggi

Poor leadership, product and GTM motion that failed to adapt.

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