Great product, awful company - Recensione dipendente - Account Executive presso ZoomInfo

1,0
10 gen 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I can’t think of any

Svantaggi

sales culture of carrot-dangling, duplicity, bait and switch, and just outright lies. Wreck-less decision making by executives on the TalentOS and emerging products team that inevitably will roll downhill to you. This is one of those orgs that sees zero rep participation towards quota and sales leadership makes empty promises that they can’t keep to investors just like they do to their employees in a futile and foolish attempt to cover their bums and line their pockets and decides the answer is to increase quota and money machine will just go BRRRR. They will cheat you out of your bonuses. Offer retention bonuses to keep you from accepting offers and then fire you for example, so not only did they keep you but they didn’t actually have to pay you, or they’ll just deny that they owe you any commissions you were promised. If you are going to work here, expansion and renewals is the place to be. ZI does have a pretty good strategy when it comes to being sticky and new logo acquisition costs are just too high and it seems the focus has been drawn away in a more hostile economic environment. But if you just have to work at a data broker and you’re a hunter, look for a more agile series A to come in with a better solution at a better price. Welcome back to 2008!

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Risposta di ZoomInfo
3y
Hello and thank you for sharing your experiences with ZoomInfo. Obviously I never like hearing that an employee left with a bad taste in their mouths. I regret that we couldn’t do more to keep you here and keep you happy in your work. But, we take this feedback very seriously and will use it to continue to be better. Thank you again for taking the time, and I wish you the best of luck, professionally and personally. – Steve Bryerton, ZoomInfo SVP of Sales

Esplora altre recensioni su ZoomInfo

5,0
17 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Svantaggi

Difficult macro environment for the company and industry

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Risposta di ZoomInfo
3d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay, good benefits and great office.

Svantaggi

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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Risposta di ZoomInfo
3d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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