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      ZoomInfo

      Azienda coinvolta

      Recensioni su ZoomInfo

      Zoominfo - India (Please don't join customer success or experience team. - Recensione dipendente - Dipendente anonimo presso ZoomInfo

      1,0
      20 apr 2023
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Zoominfo adds more value to its employees especially the Abroad opportunities. Zoominfo as a company is very good for the product development, data science and research team. Zoominfo gives good shift allowance and takes care of the employees with the health insurance. If you are thinking to be in Zoominfo for the long term, then being a "Yes man", should not be innovative, creative or principle oriented.

      Svantaggi

      Zoominfo-India has got a poor customer experience team. The employees are treated like 80's system( very old age mindset). Zoominfo India-Chennai office has got very narrow minded employees, especially the customer experience team where they take everything personally and it is all politics. The Customer Success team should be very good-looking and must be "Yes man" only then you will be able to survive. There are people who got fired because they are not good-looking. The employees may work day and night, overtime and hardworking but they won't be recognised if they are not Brahmins(Note: Applicable only for customer experience team). For the longer run, Zoominfo will not value your hardwork, they take things personally, mainly the managers, TL and the Director. So be careful, they can taunt, make fun of you and make you a mess but you cannot utter a word for those actions.

      avatar
      Risposta di ZoomInfo
      3y
      Thank you for taking the time to leave feedback. As a growing team, we are bound to have challenges, but all our leaders and team members are receptive to feedback and we are ready to grow and get better together. We at Zoominfo, pride ourselves on having open culture and encouraging diversity. We are growing fast with team members from various companies. ZI employees from various industry facets bring innovation and growth. As a global organization working closely with our global peers outside India, our mantra is “one team, one dream” which gets reflected in our actions to ensure teams across geographies work well together seamlessly. Customer excellence is a single goal that we relentlessly work towards. We have teams who are integrated as part of their global teams. Our hiring process is also well vetted out, with multiple discussions. Every employee is valued and in every possible way, contributing to the “data innovation” journey we are on. Thanks for your comments valuing our innovative products and employee benefits. I'm sorry you have had bad experiences in ZI. I can assure you we take all the feedback seriously, review it with the relevant teams, and put up actions to address it. Should you ever feel like having a discussion in strict confidence, I am just a phone call/Slack away. Venky Ramasubramanian, Vice President, Engineering and India lead

      Esplora altre recensioni su ZoomInfo

      5,0
      17 giu 2026
      Operations manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

      Svantaggi

      Difficult macro environment for the company and industry

      avatar
      Risposta di ZoomInfo
      3d
      Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
      3,0
      18 giu 2026
      Account manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Good pay, good benefits and great office.

      Svantaggi

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      3
      avatar
      Risposta di ZoomInfo
      3d
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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