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      ZoomInfo

      Azienda coinvolta

      Recensioni su ZoomInfo

      Churn and burn with decent potential for pay. - Recensione dipendente - Sales Development Representative (SDR) presso ZoomInfo

      3,0
      29 feb 2024
      Sales development representative (sdr)
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      -Established name (good and bad since most companies know about ZI but have been harassed by 50 different reps) - Average base pay. Commission can be decent if they don't change it through the quarter.

      Svantaggi

      -Unlimited PTO. It's "encouraged" to take days off, but when you ask most managers will act like it's an issue and ask for a reason. - Favoritism is pretty rampant. Blatant fraudulent activity that is praised by managers, because it helps them get their bonus. If you bring it up or ask about certain sets you'll likely get interrogated yourself or PiP'd. - Seem to be a disconnect between upper and mid management as books of business would change with little notice and quota would remain the same. - Be a top performer or a middle of the pack performer.. doesn't really matter. Buddy up to a manager that is okay bending the rules and make some money.

      avatar
      Risposta di ZoomInfo
      2y
      Thanks for spending the time to leave a review. We wanted to clarify our front-loaded PTO policy for SDRs, which aligns with industry trends and best practices. Employees need to get approved for OT ahead of time since any time worked needs to be clocked. And by providing a bank of PTO hours within a calendar year, we aim to encourage a culture where you feel empowered and comfortable taking the time off. Also, we've lowered dial quotas twice now to make sure our dial quotas aren't unrealistic. About the perception of favoritism, all decisions are based on merit, experience, adding to the culture, competence, and work ethic here. They're here because they've got the grit, the attitude, the skills, and the smarts, and they add something to the culture we care about. They keep their job because they perform and are good team members to others. We are certainly a phone-centric sales development team but by no means do we train our team to use dishonest sales tactics. That is not condoned. Thanks again for chiming in and we wish you the best of luck in your next career endeavor!

      Esplora altre recensioni su ZoomInfo

      5,0
      17 giu 2026
      Operations manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

      Svantaggi

      Difficult macro environment for the company and industry

      avatar
      Risposta di ZoomInfo
      3d
      Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
      3,0
      18 giu 2026
      Account manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Good pay, good benefits and great office.

      Svantaggi

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      3
      avatar
      Risposta di ZoomInfo
      3d
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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