Good People Bad Culture - Recensione dipendente - Sales Development Representative (SDR) presso ZoomInfo

2,0
5 mag 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are some really wonderful people there and opportunities to learn a lot if you are new to sales and SaaS.

Svantaggi

Leadership is wildly out of touch and more than willing to grind you into dust. Their turn over rate is terrible and they seem content to loose the vast majority of their SDRs within the first 6 month of them joining. In this position you'll hit a ceiling quickly and find there's much less room for advancement and growth than advertised.

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Risposta di ZoomInfo
2y
Thank you for taking the time to leave a review. We're glad to hear that you've found some wonderful colleagues and valuable learning opportunities at ZoomInfo. Our main focus right now is to create a stronger culture of feedback throughout ZI. As our CEO Henry adeptly puts it: “feedback is the data that helps us all improve.” We’re empowering feedback culture by elevating feedback giving skills via our learning programs and also by driving mechanisms to provide impactful feedback continuously. Despite your comment, our SDR Academy is a prescribed, defined progression path for candidates coming into the Sales Development Representative (SDR) role, creating a career path and providing insight into the training you’ll need to take and the metrics you will need to hit. And once you move up all people managers have access to various leadership development programs such as Management Accelerator, Leadership Lounges, BetterUp and GrowthSpace coaching so you can continue to thrive @ZI! Thank you again for your feedback.

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5,0
17 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Svantaggi

Difficult macro environment for the company and industry

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Risposta di ZoomInfo
1d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay, good benefits and great office.

Svantaggi

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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Risposta di ZoomInfo
1d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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