Management listened to feedback - Recensione dipendente - Implementation Specialist presso bvoip

You get to manage your own time Work for anywhere, literally Quarterly company in person trips The people that are here now are great to work with

There was a bunch of people come through this company who had no interest in working. They milked the job and did the bare minimum. When they were finally called out for the unwillingness to work they created a firestorm of noise. So happy these people are out of here because it’s been great since.

Work From Home 401k match

Cons: By far the most toxic environment I’ve ever seen. Culture here is all about blame, it starts at the owner and bleeds down. Extreme blame culture. If something goes wrong the first thing that happens is finger pointing. Training is awful, on the sales side you are given huge goals that are hard to achieve with a very short period to understand how things function briefly and are then expected to answer any questions that come up. The support side you basically just get to shadow a few calls and then get thrown to the wolves. Implementation is similar and you are often left with questions no one can answer. Benefits are terrible, healthcare plans are some of the worst I’ve ever had, High deductible PPO. Small amount of vacation time, no bonuses, standard 401k and literally nothing else to note. If you get sent to an event where they are hosting a party, be prepared to work the doors until it ends at 3am and then wake up and work your daily tasks bright and early. The only positive at these events is free food and you’ll probably get to go to a D&B or amusement park event a day after disguised like you didn’t just work a 19-hour day the night before for nothing. Red Flags: Probably the biggest red flag I have ever seen: You work hard and ask for a raise or promotion? You have to sign an agreement that states if you quit within 2 years of receiving the raise that you have to pay that sum of the raise back. Tell me that’s not the most insane thing you’ve ever heard. So you get a 10k raise and quit in 1.5 years, well then you have to pay that 15k back. LOL. Like I mentioned - blame culture, owner is always looking for who did what wrong and awkwardly calls people out in meetings and group messages When you leave the company, they force you to pay for the equipment to be shipped back so expect a good $100-$200 spent to ship it all back when you quit. If you don't you'll get sued. The owner has sued a bunch of the staff when they leave, like it’s weird to me since I never really heard of any employer suing former staff but this guy has done it to a ton of them and then awkwardly brags about it to current staff. Owner doesn’t know what positive reinforcement is, if you tell him about a goal or accomplishment you did, he will proceed to tell you how great he would be at it or brush it off and tell you what you need to do next. He started simply saying thank you after an intervention style meeting happened which is a start but far from what’s needed in a positive culture. Very reactive mindset on things, instead of testing updates and carefully moving forward the mindset here is to just let it rip and deal with the backlash afterwards, if it’s too bad then you just revert the changes and re-do. The software you sell and support here is very buggy and downright embarrassing to sell, support or present to customers. Often times you are left with questions on how something works and no one can give you answers. The reviews here are riddled with fake ones too. Just look at the ones mentioning people “having no interest in working” and “slacking off” etc. It’s laughable that Glassdoor allows these to be up here. Just looks at the dates for instance, every time a bad review is up he will instantly write a positive one to try and bury it. Go look at his repose calling out someone's review and calling them by name on who he thinks it is, like how unprofessional is that? That's exactly who he is.