Horrible Place to Work - Recensione dipendente - Retention Specialist presso cxLoyalty

1,0
13 gen 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

This company manipulates customers into paying them, between $11.99 & 199.99 Monthly or annually, by offering you a free credit report and siging you up for their useless products in the fine print.

Svantaggi

The company then expects you to make 3 attempts to retain these disgruntled customers before they hang up on you. If you do not meet their OUTLANDISH quota, you will be terminated. The management is realky rude to the low performing employees.

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5,0
25 nov 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

nice co-workers, great leaders, good pay

Svantaggi

nothing I can think of. Unfortunately it was acquired by JPMC in 2020

3,0
17 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It was actually in 2018 when I started right before COVID. Call center. Customers call in to trade their credit card Rewards into travel-flights, cars, hotels. Management was easy to talk to. Fun environment. Fun lil luncheons. Easy after awhile. Worked OT & won a Chromebook

Svantaggi

Oh a point attendance system, did quality meetings with stats. A lot of time felt like I was a number & only brought up negatives during coaching. Some people get motivated by strengths.

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