Pays the bills - Recensione dipendente - Team Lead presso cxLoyalty

3,0
4 nov 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

So much to learn and a lot of great people to learn from. Decent compensation package. Pto balances. Lots of room for growth

Svantaggi

Each manager will follow how they read the rules. Team size fluctuates from a manageable 15 to 30+. Communication between site director, OM, and TL is 2/10. OMs will give empty threats to TLs to ensure that deliverables are met. And when they are not met assign the work to another TL. Very minimal training for promotion to salary position. Stack rankings are based on widely known to be inaccurate reports. Would push tls to work 50+ hours a week while OMs worked 30.

Esplora altre recensioni su cxLoyalty

5,0
25 nov 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

nice co-workers, great leaders, good pay

Svantaggi

nothing I can think of. Unfortunately it was acquired by JPMC in 2020

3,0
17 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It was actually in 2018 when I started right before COVID. Call center. Customers call in to trade their credit card Rewards into travel-flights, cars, hotels. Management was easy to talk to. Fun environment. Fun lil luncheons. Easy after awhile. Worked OT & won a Chromebook

Svantaggi

Oh a point attendance system, did quality meetings with stats. A lot of time felt like I was a number & only brought up negatives during coaching. Some people get motivated by strengths.

1
Vedi recensioni per: Utile|Valutazione|Data|Tutto