Curiosity and Coaching Is Needed - Recensione dipendente - Dipendente anonimo presso dotdigital

2,0
9 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Support team was terrific, professional responses, tight KPI’s, great manager. - Sellers were invested in helping the greater good, and were helpful post-sale.

Svantaggi

- The Americas region needs stronger leadership. Unless you worked at whatever company that crew came from, they simply aren’t curious about the perspective of the teams beneath them. And the product at the moment isn’t competitive, so there’s a ton of perspective that could be so valuable for them and so motivating for employees to take part in. - Too many directives and not enough development and coaching. Spend half as much time making Docs and talking AT employees about yet another process. Ask them their understanding of it. If something goes wrong, ask them why it did and what they could do differently and have a conversation. You might learn more about the employee and their perspective that makes everything better. - Deliverability could be much more impactful for the company if they dropped this notion that they’re unreachable or unable to help customer facing roles learn how to monitor and make deliverability more successful.

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5,0
22 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interview process, onboarding and hiring on have been a breeze. Was fortunate in that my onboarding synced up with the North American SKO, allowing me to immediately meet 80% of the employees I’ll be working with (primarily remotely). Can’t ask for a better way to start and begin engaging. Everyone is extremely professional AND easy to get along with. Teams have a wealth of knowledge and there seems to be little to no gatekeeping which for me: new to the industry and job role is highly appreciated.

Svantaggi

Have not had a negative interaction or gripe yet. First remote role so this is a learning experience.

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Risposta di dotdigital
2mo
Thank you for sharing your feedback! We're thrilled to hear your onboarding experience was smooth and that you were able to connect with so many team members early on. If you ever need any assistance or have suggestions, please don't hesitate to reach out. Welcome to the team!
5,0
1 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Warm Welcome & Leadership Access: Met with leadership 1:1 and every team member early on, which gave great visibility and connection. - Face-to-Face Interaction: Despite being 100% remote, meeting several colleagues in person during the first week set a positive tone. - Structured Onboarding: Formal HR-led onboarding with clear training videos, assessments, and tasks to confirm understanding. - Supportive Environment: Easy access to people and resources; everyone seems approachable and helpful. - Professional Development: Opportunity to work toward platform certification right away. - Compliance & HR Training: Completed essential courses smoothly without confusion. - Company Culture: Positive impression of collaboration and inclusivity from the start.

Svantaggi

- Remote Challenges: Being fully remote means less spontaneous interaction; requires proactive effort to stay connected, especially with multiple time zones. Had some technical issues with equipment and set up early on. - Information Overload: A lot of training content upfront can feel overwhelming (though well-organized). - Timing Dependency: In-person meetings were due to good timing—might not be consistent for all new hires.

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Risposta di dotdigital
4mo
Thank you so much for your thoughtful feedback and for highlighting both what’s working and areas where we can improve. We're glad the leadership visibility and structured onboarding made a strong impression. Your suggestions around training pacing, continued in person or virtual connection opportunities, and clearer certification guidance are especially valuable and will be taken into consideration as we refine our process. Thanks again for sharing your experience and being part of the team!
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