@home customer care teammate - Recensione dipendente - @home Customer Experience Team Mate presso eBay

1,0
25 set 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The benefits are pretty decent and so is the salary for a call centre job. And they have a habit of hiring really great people.

Svantaggi

The hours are ridiculous and completely unsociable. They let the customers talk to you like absolute dirt and insist you do not hang up or pass it to a manager. The training was the equivalent of prepping someone to perform heart surgery by having them play Operation. There is way too much information needed to know before you are put on calls/chat and hardly any support at all. We started out a pretty big team and within 6 months everyone was gone. The work from home set up is just a mess and I've never been in a job that was more stressful, isolating and de-motivating than that one.

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5,0
17 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

good culture friendly people and good benefits

Svantaggi

leadership direction politics tenured individuals who do not change their ways of working

5,0
27 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

Svantaggi

Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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