Good Gig but plenty of room for improvement - Recensione dipendente - Customer Service Representative presso eBay

4,0
26 feb 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Gig but plenty of room for improvement. Does feel like you're constantly having to deal with changes and decisions that others make and you have to use "positive positioning" to re-affirm the companies decisions but does leave a lot to be desired when it's clear that some of those decisions either don't make sense or are generally just there to take additional funds from sellers.

Svantaggi

Transferring to other departments is hell and will be the bulk of any issues you face. Having to get help from payments or other M2M teams is like skiing up-hill with banana peels for shoes - it's beyond difficult and other teams just hang up the phone or disconnect the transfer leaving you to try again and eventually messing with your metrics.

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5,0
28 apr 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay and beneifts and the overall work experience

Svantaggi

None at this time it’s been great

3,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Svantaggi

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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