Fair - Recensione dipendente - Customer Service Agent presso eBay

3,0
11 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay and work from home. If you have great social skills and know how to deal with difficult calls. You should be fine.

Svantaggi

KPIs are unreasonable. Majority of the job is delivering NOs to customers. KPI is based on the surveys that members fill after each call. So it is difficult to control. Do what ever you can to pass probation. It is very very performance based. Job security is based of those surveys members fill.

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5,0
17 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

good culture friendly people and good benefits

Svantaggi

leadership direction politics tenured individuals who do not change their ways of working

5,0
27 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

Svantaggi

Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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