Vantaggi
I was the assistant store manager for 6+ months. It was amazing to have creative freedom (which they control more now). We were a tight knit group of girls - only 6 or 7 employees. The only good thing is they ate the fines on holidays when our mall wanted us open. They value family time over holidays - that's about it.
Svantaggi
The company expanded way too fast and the management structure is understaffed and unreliable. For my first 3 months we didn't have a store manager or a district manager. We were operating solely on a regional manager who oversaw 5 states for operation. The training is next to none, they believe in a "trial by fire" sort of training. Give you a day and a half of training and then throw you out there to run a store. Benefits are expensive and do not offer great coverage. Their LP is a joke. You can't call the cops, mall security, you can't confront them - even if you are 100% sure you saw them. They don' prosecute - security cameras in the stores are fake. I know we had employee theft, but with their LP policy, all that would happen is someone would lose their job, and that was it. The company really needs to beef up it's corporate management before they continue to open more stores. Their HR policies are lacking any solidity, it's easy to find loopholes in anything and everything. Overall, this company is a joke. Great job for a college student looking to expand their horizons and add to a resume (turnover is super high, easy to get a manager job) but in the real world, this is not a desirable job. Store managers are salary and will regularly have to work 50+ hours in a week.