Worst Professional Exprience of My Life - Recensione dipendente - Account Executive presso gWorks

1,0
6 feb 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Simple product value proposition (in theory; product is actually full of bugs and customer satisfaction is extraordinarily low due to this). Simple tech stack to use day to day. Transparent commission plan.

Svantaggi

Product is full of bugs and does not work properly. Customers are angry and complain daily. AEs are tasked with dealing with this. Poor leadership team - CEO is a former military member and runs the sales team like a bootcamp, micromanaging every step of the process and every second of a day that sellers work. Calculates time spent within company systems to determine how much quanitifiable work each individual has done daily - This number better be 8 hours per day, or else. Sellers are shown on a dashboard to each other weekly, with each member being shamed one-by-one on an organized dashboard that is intended to shame employees. Average tenure of a seller on the sales team is 3-4 months. 2 new sales managers have already come and left. Will be surprised if this company is able to fool any sellers into coming here. Worst professional experience of my life. Focusing on the path forward. It's only up from here.

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Risposta di gWorks
2y
Thank you for sharing your experiences and perspectives on Glassdoor. Each piece of feedback we receive offers us invaluable insights, guiding us toward creating a better workplace for our team and improving the service we provide to our clients. At the heart of our organization is a leadership team that brings a wealth of diverse experiences, including a disciplined and principled approach. We draw upon these varied backgrounds to foster an environment of leadership, teamwork, and excellence. It's important to note that military veterans and their experiences represent a protected class, recognized for the unique perspectives and capabilities they contribute to the workforce. We take this designation seriously and consider including veterans in our team a privilege. We seek an inclusive environment that values and supports the unique contributions of all our employees. We strive for excellence by expecting full-time engagement that ensures our team's productivity and alignment with our goals. This is not about monitoring every minute but about promoting intelligent and efficient work to deliver the best outcomes for our clients. To uphold ethical business practices and accurate reporting, we've introduced robust tools and systems that reinforce integrity and transparency. This approach is foundational to our success, empowering our team to contribute meaningfully towards our shared objectives of excellence. Additionally, we implement standards of accountability and responsibility to help our team achieve and surpass their goals, providing the processes and support necessary to thrive. It's not micromanagement but a commitment to clear expectations and constructive feedback, providing a framework for everyone to excel. We aim to empower our sales team through these accountability standards, equipping them with the processes and support necessary to achieve greatness. We're proud of our product and our team's dedication, which is reflected in our 99% client satisfaction rate and industry-leading client retention. Our product's market demand is a testament to our team's hard work and commitment to excellence. We're committed to learning from every piece of feedback from our current and former employees. Our commitment to making gWorks an exceptional place to work is unwavering. We're grateful for your feedback and wish you the best in your future endeavors.

Esplora altre recensioni su gWorks

5,0
3 gen 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good company to work for

Svantaggi

Don't have any so far.

1,0
9 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Consider this your immersive training in pivoting without direction, functioning without clear goals, and treating the absence of coherent strategy as a feature, not a bug. (What passes for strategy here can generously be described as concepts of a plan; directionally adjacent to a goal if the wind is right.) You will work alongside genuinely talented people who become real colleagues, and will have the opportunity to do meaningful work if you're a self-starter. Depending on your department, your direct manager may be a genuine advocate who fights hard for you. There are good managers here; they just aren't evenly distributed.

Svantaggi

Your role is never secure. Leadership has discovered that nothing says 'we have a strategy' quite like a biweekly reorg. You'll know it happened when someone's Slack is suddenly deactivated and you spend the rest of the day piecing together who absorbed their responsibilities (or whether anyone did) like a corporate murder mystery. Budgetary constraints are a frequent explanation for role eliminations — right up until those same roles are quietly reposted weeks later, either under a new title or for someone leadership already knows. Working hard, building real things, and earning promotions will not protect you when the wrong person decides your expertise is inconvenient rather than invaluable. Management style varies wildly by department. In many departments, you'll either be completely untethered with no direction whatsoever, or managed with an iron fist by someone whose grasp of realistic timelines can only be described as optimistic. It's Lord of the Flies or a stopwatch, depending on which door you walk through. Clear goals are a concept, not a commitment. Priorities shift without warning, strategy changes with the seasons, and "alignment" is discussed in every meeting and achieved in none of them. If you need executive support to get things done, pack a lunch — you'll be waiting a while. Working with ambiguity isn't a skill they're looking for here; it's the entire job description.

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